Terms and Conditions for Tutoring Services
Welcome to Emmins Tutoring. By using our tutoring services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Services Provided
Our tutoring services include one-on-one sessions, group sessions, online webinars, video tutorials, and academic support in the fields of psychology and related subjects. We strive to provide high-quality, professional support to enhance your learning experience.
2. Scheduling & Cancellations
- All tutoring sessions must be scheduled in advance.
- If you need to cancel or reschedule a session, please provide at least 24 hours' notice. Sessions cancelled with less than 24 hours’ notice may incur a cancellation fee of £25.
- We reserve the right to cancel or reschedule any session if unforeseen circumstances arise, with prior notice given.
3. Payments & Refunds
- Payments for tutoring services are required before or at the time of the session.
- We accept payments via direct bank transfer or PayPal.
- In the event of a cancellation by us, a reschedule option will be available or a full refund will be issued. No refunds are provided for cancellations made by clients within the 24-hour notice period.
4. Customer Conduct
- All users of our tutoring services are expected to act respectfully towards tutors and fellow students.
- Any form of bullying, hate speech, or unlawful behaviour will result in immediate termination of the session, and further access to services may be disabled.
- Clients are expected to engage in tutoring sessions in a professional manner. Disruptive behaviour may lead to a suspension of services.
5. Liability
- While we aim to provide accurate and up-to-date information, we cannot be held responsible for errors or omissions in the materials provided during tutoring sessions.
- We are not liable for any downtime or technical issues that may affect online sessions. We will make reasonable efforts to address any issues promptly.
6. Copyright & Use of Materials
- All materials provided by Emmins Tutoring during tutoring sessions (including but not limited to handouts, videos, and presentations) are protected by copyright laws.
- Clients are granted a non-exclusive, non-transferable licence to use these materials solely for personal academic purposes. Unauthorised use, reproduction, or distribution for commercial purposes is prohibited.
- Any content or materials shared by clients during sessions remain the property of the client, though Emmins Tutoring reserves the right to use feedback or examples for marketing purposes with permission.
7. Account Termination
- We reserve the right to disable or suspend user accounts in the event of repeated violations of these Terms and Conditions, disruptive behaviour, or failure to adhere to payment terms.
8. Changes to Terms & Conditions
- Emmins Tutoring reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of significant changes through the provided contact details.
9. Governing Law
- These Terms and Conditions are governed by the laws of United Kingdom, and any disputes will be subject to the jurisdiction of the relevant courts.
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions, please feel free to contact us.
Thank you for choosing [Your Company Name] Tutoring Services. We look forward to helping you succeed!